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E-Commerce on Squarespace

Store Manager Permissions

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There is nothing more satisfying than successfully selling your products or services, or seeing someone proudly showcasing your company’s logo. It’s a powerful confirmation that your vision has connected with others and made an impact. Squarespace makes selling products online incredibly easy, providing a seamless, intuitive platform that lets you focus on what matters most—growing your brand and delighting your customers. With its robust tools and sleek design options, turning visitors into loyal buyers is simpler than ever, fueling your business’s success with every transaction.

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IN THIS LESSON - BECOMING A STORE MANAGER

You Role as a Store Manager

After accepting the invitation to join Squarespace, you will be instructed to create your own independent account login. Once created, iBRAG does not have access to your login information.

Should you lose or wish to change your password, simply visit Squarespace.com > Log In > click “Can’t Log In?”. You will be prompted to reset your password.

There are two ways to access your website dashboard:

  1. Visit Squarespace.com and click Log In. You will be brought to your account dashboard. Click your website to go to your website dashboard.

  2. Once your site is live, visit your website and add /config to the backend of the website URL in your address bar. This takes you directly to your website dashboard.

Example of invitation you will receive.

Store Manager

This guide explains your access as a ‘Store Manager’. Please confer with the site owner/manager what your role entails and contact them for any questions.

In general, store managers can:

  • Add, edit, or remove products

  • Fulfill, cancel, and refund orders

  • Manage donations

  • Reorder products

  • View orders

Learn more about Squarespace Permissions.

Exporting Orders:

  1. Visit your Dashboard

  2. Open Products & Services > Orders

  3. Click Download CSV

  4. “Choose what to include” option filter

    1. Fulfillment: Check or uncheck the order status.

    2. Order Date: Select the date range or scroll down to Specific date range to select a date range.

    3. Product: Select All Products or Specific product.

  5. Click Download.

Learn more about Exporting orders.

Exporting Donations:

  1. Open the Donations dashboard

  2. Click View all under Contributions to open the Contributions panel.

  3. Click Export CSV to export donations to a .csv file.

The donations export doesn't include custom checkout form responses. To review those, open the contribution details. The contribution summary displays:

  • The contribution date and time

  • Donor contact information, billing address, and payment details

  • The contribution amount

Learn more about Managing donations.

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